EFFECT OF COMMUNICATION ON BRAND LOYALTY

A customer who has a wide network of dealerships sought more effective communications between its stakeholders. Through identifying the current communication styles XSIGHTS Research and Consultancy was able to:

EFFECT OF COMMUNICATION ON BRAND LOYALTY

  • Suggest common language and memory for salesforce, systematisation

  • Review and renewing of communication tools for written, spoken, digital and face-to-face communication

  • Create a feedback system

  • Redesign the current style of communication