THE EFFECT OF COMMUNICATION ON BRAND LOYALTY RESEARCH

A customer who has a wide network of dealerships sought more effective communication between its stakeholders. Through identifying the current communication channels, XSIGHTS Research and Consultancy was able to:

THE EFFECT OF COMMUNICATION ON BRAND LOYALTY RESEARCH

  • Suggest common language and memory for salesforce

  • Review and renew the tools for written, spoken, digital, face-to-face communication

  • Create feedback systems

  • Redesign current system of communication