{"id":11147,"date":"2024-09-10T21:08:34","date_gmt":"2024-09-10T18:08:34","guid":{"rendered":"https:\/\/www.xsights.co.uk\/?page_id=11147"},"modified":"2025-05-21T18:43:25","modified_gmt":"2025-05-21T15:43:25","slug":"kamu-memnuniyeti-anketleri","status":"publish","type":"page","link":"https:\/\/www.xsights.co.uk\/tr\/uzmanlik-alanlarimiz\/kamu-memnuniyeti-anketleri\/","title":{"rendered":"Kamu Memnuniyeti Anketleri"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Kamu Memnuniyeti Anketleri: Toplumun Nabz\u0131n\u0131 Tutun<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Kamu hizmetlerinin etkinli\u011fini ve kalitesini art\u0131rmak, vatanda\u015flar\u0131n memnuniyet d\u00fczeyini s\u00fcrekli olarak izlemekle m\u00fcmk\u00fcnd\u00fcr. XSIGHTS\u2019\u0131n sundu\u011fu Kamu Memnuniyeti Anketleri hizmeti, kamu kurumlar\u0131 ve yerel y\u00f6netimlerin hizmetlerini daha etkili bir \u015fekilde y\u00f6netmelerine yard\u0131mc\u0131 olmaktad\u0131r. Bu anketler, vatanda\u015flar\u0131n beklentilerini, \u015fikayetlerini ve memnuniyet d\u00fczeylerini \u00f6l\u00e7erek, kamu hizmetlerinin iyile\u015ftirilmesi i\u00e7in gerekli verileri sa\u011flamaktad\u0131r. XSIGHTS ile, kamu memnuniyetini en \u00fcst d\u00fczeye \u00e7\u0131karmak i\u00e7in veriye dayal\u0131 stratejiler geli\u015ftirin.<\/p>\n\n\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"11127\" class=\"elementor elementor-11127\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a8421f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a8421f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c889dca\" data-id=\"c889dca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e7d8e63 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e7d8e63\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5980280\" data-id=\"5980280\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44068bf elementor-widget elementor-widget-heading\" data-id=\"44068bf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sizi Arayal\u0131m<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c24b19b elementor-widget elementor-widget-shortcode\" data-id=\"c24b19b\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class='fluentform ff-default fluentform_wrapper_9 ffs_modern_l_wrap'><form data-form_id=\"9\" id=\"fluentform_9\" class=\"frm-fluent-form fluent_form_9 ff-el-form-top ff_form_instance_9_1 ff-form-loading ffs_modern_l\" data-form_instance=\"ff_form_instance_9_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">M\u00fc\u015fteri Deneyimi Sayfas\u0131 Formu (TR)<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='11147' \/><input type=\"hidden\" id=\"_fluentform_9_fluentformnonce\" name=\"_fluentform_9_fluentformnonce\" value=\"0320158d07\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/tr\/wp-json\/wp\/v2\/pages\/11147\" \/><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div data-type=\"name-element\" data-name=\"ad_ve_soyad\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_9_ad_ve_soyad_first_name_' id='label_ff_9_ad_ve_soyad_first_name_' >Ad\u0131n\u0131z ve Soyad\u0131n\u0131z<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"ad_ve_soyad[first_name]\" id=\"ff_9_ad_ve_soyad_first_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_9_kurumunuzun_unvani' id='label_ff_9_kurumunuzun_unvani' aria-label=\"Firma\">Firma<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"kurumunuzun_unvani\" class=\"ff-el-form-control\" data-name=\"kurumunuzun_unvani\" id=\"ff_9_kurumunuzun_unvani\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_9_telefon_numaraniz_1' id='label_ff_9_telefon_numaraniz_1' aria-label=\"Telefon Numaran\u0131z\">Telefon Numaran\u0131z<\/label><\/div><div class='ff-el-input--content'><input name=\"telefon_numaraniz_1\" class=\"ff-el-form-control ff-el-phone ff_el_with_extended_validation\" type=\"tel\" data-name=\"telefon_numaraniz_1\" id=\"ff_9_telefon_numaraniz_1\" inputmode=\"tel\"  aria-invalid='false' aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_9_email' id='label_ff_9_email' aria-label=\"Email Adresiniz\">Email Adresiniz<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_9_email\" class=\"ff-el-form-control\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div class='ff-el-group ' ><div class='ff-el-input--content'><div data-fluent_id='9' name='g-recaptcha-response'><div\n\t\tdata-sitekey='6LeCN5kkAAAAAD2zFULIiehyPu4P_Dj32EWWONmZ'\n\t\tid='fluentform-recaptcha-9-1'\n\t\tclass='ff-el-recaptcha g-recaptcha'\n\t\tdata-callback='fluentFormrecaptchaSuccessCallback'><\/div><\/div><\/div><\/div><div class='ff-el-group  ff-custom_html ff-hidden loader-wrapper' tabindex='-1' data-name=\"custom_html-9_1\" ><div class=\"lds-ripple\"><div><\/div><div><\/div><div><\/div><div><\/div><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-lg ff_btn_style wpf_has_custom_css\"  aria-label=\"Formu G\u00f6nder\">Formu G\u00f6nder<\/button><\/div><\/fieldset><\/form><div id='fluentform_9_errors' class='ff-errors-in-stack ff_form_instance_9_1 ff-form-loading_errors ff_form_instance_9_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_9_1 = {\"id\":\"9\",\"ajaxUrl\":\"https:\\\/\\\/www.xsights.co.uk\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_9_1\",\"form_id_selector\":\"fluentform_9\",\"rules\":{\"ad_ve_soyad[first_name]\":{\"required\":{\"value\":true,\"message\":\"Bu alan\\u0131n doldurulmas\\u0131 zorunludur.\",\"global_message\":\"This field is required\",\"global\":false}},\"ad_ve_soyad[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"ad_ve_soyad[last_name]\":{\"required\":{\"value\":true,\"message\":\"Bu alan\\u0131n doldurulmas\\u0131 zorunludur.\",\"global_message\":\"This field is required\",\"global\":false}},\"kurumunuzun_unvani\":{\"required\":{\"value\":true,\"message\":\"Teklif iletilebilmesi i\\u00e7in bu alan\\u0131 doldurman\\u0131z gerekmektedir.\",\"global_message\":\"This field is required\",\"global\":false}},\"telefon_numaraniz_1\":{\"required\":{\"value\":true,\"global\":false,\"message\":\"Teklif detaylar\\u0131 ile ilgili ileti\\u015fime kurabilmemiz i\\u00e7in bu alan\\u0131 doldurman\\u0131z gerekmektedir.\",\"global_message\":\"This field is required\"},\"valid_phone_number\":{\"value\":true,\"global\":true,\"message\":\"Phone number is not valid\",\"global_message\":\"Phone number is not valid\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global_message\":\"This field must contain a valid email\",\"global\":true}},\"g-recaptcha-response\":[]},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n            <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Kamu Memnuniyeti Anketlerinin \u00d6nemi ve S\u00fcreci<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Kamu memnuniyeti anketleri, vatanda\u015flar\u0131n kamu hizmetlerine y\u00f6nelik alg\u0131lar\u0131n\u0131 ve memnuniyet d\u00fczeylerini \u00f6l\u00e7en kapsaml\u0131 bir ara\u015ft\u0131rma arac\u0131d\u0131r. XSIGHTS, bu anketlerle toplumun hizmetlerle ilgili deneyimlerini, memnuniyet seviyelerini ve beklentilerini derinlemesine analiz etmektedir. Bu s\u00fcre\u00e7te, vatanda\u015flar\u0131n kamu hizmetleri hakk\u0131ndaki g\u00f6r\u00fc\u015fleri ve \u00f6nerileri toplanmakta, analiz edilmekte ve raporlanmaktad\u0131r. Kamu memnuniyeti anketleri, \u00f6zellikle belediyeler, sa\u011fl\u0131k hizmetleri, e\u011fitim kurumlar\u0131 ve di\u011fer kamu hizmeti sa\u011flay\u0131c\u0131lar\u0131 i\u00e7in kritik bir geri bildirim mekanizmas\u0131d\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kamu memnuniyeti anketleri, vatanda\u015flar\u0131n ya\u015fad\u0131klar\u0131 zorluklar\u0131 ve memnuniyetsizliklerini belirlemenin yan\u0131 s\u0131ra, hangi hizmetlerin toplumda en \u00e7ok takdir edildi\u011fini de ortaya \u00e7\u0131karmaktad\u0131r. XSIGHTS, bu verileri kullanarak, kamu hizmetlerinin nas\u0131l iyile\u015ftirilebilece\u011fi konusunda stratejik \u00f6neriler sunmaktad\u0131r. Anket sonu\u00e7lar\u0131, kamu kurumlar\u0131n\u0131n kaynaklar\u0131n\u0131 daha verimli kullanmalar\u0131na, hizmet kalitesini art\u0131rmalar\u0131na ve toplumun genel refah\u0131n\u0131 y\u00fckseltmelerine yard\u0131mc\u0131 olmaktad\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bu anketler ayn\u0131 zamanda kamu hizmetlerinin etkinli\u011fini izlemek ve zaman i\u00e7inde yap\u0131lan iyile\u015ftirmelerin etkilerini de\u011ferlendirmek i\u00e7in de kullan\u0131lmaktad\u0131r. XSIGHTS, anket sonu\u00e7lar\u0131n\u0131 s\u00fcrekli izleyerek, kamu hizmetlerinin performans\u0131n\u0131 de\u011ferlendirme s\u00fcrecinde kamu kurumlar\u0131na rehberlik etmektedir. Bu sayede, vatanda\u015f memnuniyeti s\u00fcrekli olarak izlenir ve kamu hizmetleri vatanda\u015flar\u0131n beklentilerini kar\u015f\u0131layacak \u015fekilde d\u00fczenlenmektedir.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>XSIGHTS&#8217;\u0131n Kamu Memnuniyeti Anketleri ile Sa\u011flad\u0131\u011f\u0131 Avantajlar<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">XSIGHTS olarak, kamu memnuniyeti anketleri hizmetimizle kamu kurumlar\u0131n\u0131n hizmet kalitesini s\u00fcrekli olarak iyile\u015ftirmelerine yard\u0131mc\u0131 oluruz. Geni\u015f kat\u0131l\u0131mc\u0131 a\u011f\u0131m\u0131z ve geli\u015fmi\u015f analiz y\u00f6ntemlerimiz sayesinde, toplumun ihtiya\u00e7lar\u0131n\u0131 ve beklentilerini en do\u011fru \u015fekilde anlaman\u0131z\u0131 sa\u011flar\u0131z. Esnek ve m\u00fc\u015fteri odakl\u0131 yakla\u015f\u0131m\u0131m\u0131z, anket s\u00fcrecini tamamen sizin ihtiya\u00e7lar\u0131n\u0131za g\u00f6re \u00f6zelle\u015ftirmemizi sa\u011flar. Bu sayede, kamu hizmetlerinin vatanda\u015flar\u0131n ihtiya\u00e7lar\u0131na en uygun \u015fekilde sunulmas\u0131n\u0131 ve kamu kaynaklar\u0131n\u0131n en verimli \u015fekilde kullan\u0131lmas\u0131n\u0131 m\u00fcmk\u00fcn k\u0131lar\u0131z.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sonu\u00e7<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Kamu memnuniyeti anketleri, kamu hizmetlerinin etkinli\u011fini art\u0131rmak ve vatanda\u015flar\u0131n memnuniyetini en \u00fcst d\u00fczeye \u00e7\u0131karmak i\u00e7in vazge\u00e7ilmez bir ara\u00e7t\u0131r. XSIGHTS\u2019\u0131n sundu\u011fu kapsaml\u0131 kamu memnuniyeti anketleri hizmeti ile, toplumun beklentilerini ve memnuniyet d\u00fczeylerini derinlemesine analiz edebilir, bu do\u011frultuda etkili stratejiler geli\u015ftirebilirsiniz. Kamu hizmetlerinde s\u00fcrekli iyile\u015ftirme ve verimlilik sa\u011flamak i\u00e7in XSIGHTS\u2019\u0131n uzmanl\u0131\u011f\u0131na g\u00fcvenin.<\/p>\n\n\n\n<script src=\"https:\/\/js.hsforms.net\/forms\/embed\/49517809.js\" defer><\/script>\n<div class=\"hs-form-frame\" data-region=\"na1\" data-form-id=\"937881e2-bd6c-447c-a620-3a7e01bf514d\" data-portal-id=\"49517809\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Kamu Memnuniyeti Anketleri: Toplumun Nabz\u0131n\u0131 Tutun Kamu hizmetlerinin etkinli\u011fini ve kalitesini art\u0131rmak, vatanda\u015flar\u0131n memnuniyet d\u00fczeyini s\u00fcrekli olarak izlemekle m\u00fcmk\u00fcnd\u00fcr. XSIGHTS\u2019\u0131n sundu\u011fu Kamu Memnuniyeti Anketleri hizmeti, kamu kurumlar\u0131 ve yerel y\u00f6netimlerin hizmetlerini daha etkili bir \u015fekilde y\u00f6netmelerine yard\u0131mc\u0131 olmaktad\u0131r. Bu anketler, vatanda\u015flar\u0131n beklentilerini, \u015fikayetlerini ve memnuniyet d\u00fczeylerini \u00f6l\u00e7erek, kamu hizmetlerinin iyile\u015ftirilmesi i\u00e7in gerekli verileri sa\u011flamaktad\u0131r. XSIGHTS [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7552,"parent":8277,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"sayfa-kategorisi":[179],"class_list":["post-11147","page","type-page","status-publish","has-post-thumbnail","hentry","sayfa-kategorisi-izleme-degerlendirme-ve-ogrenme"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/pages\/11147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/comments?post=11147"}],"version-history":[{"count":3,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/pages\/11147\/revisions"}],"predecessor-version":[{"id":12281,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/pages\/11147\/revisions\/12281"}],"up":[{"embeddable":true,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/pages\/8277"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/media\/7552"}],"wp:attachment":[{"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/media?parent=11147"}],"wp:term":[{"taxonomy":"sayfa-kategorisi","embeddable":true,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/sayfa-kategorisi?post=11147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}