{"id":11172,"date":"2024-09-10T21:36:31","date_gmt":"2024-09-10T18:36:31","guid":{"rendered":"https:\/\/www.xsights.co.uk\/?page_id=11172"},"modified":"2025-05-21T19:23:43","modified_gmt":"2025-05-21T16:23:43","slug":"musteri-memnuniyeti-anketleri","status":"publish","type":"page","link":"https:\/\/www.xsights.co.uk\/tr\/uzmanlik-alanlarimiz\/musteri-memnuniyeti-anketleri\/","title":{"rendered":"M\u00fc\u015fteri Memnuniyeti Anketleri"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>M\u00fc\u015fteri Memnuniyeti Anketleri: M\u00fc\u015fterilerinizi Yak\u0131ndan Tan\u0131y\u0131n, Ba\u011fl\u0131l\u0131klar\u0131n\u0131 Art\u0131r\u0131n<\/strong><\/h3>\n\n\n\n<p>G\u00fcn\u00fcm\u00fcz\u00fcn rekabet\u00e7i pazarlar\u0131nda m\u00fc\u015fteri memnuniyeti, ba\u015far\u0131y\u0131 s\u00fcrd\u00fcr\u00fclebilir k\u0131lman\u0131n en kritik unsurlar\u0131ndan biridir. XSIGHTS\u2019\u0131n M\u00fc\u015fteri Memnuniyeti Anketleri hizmeti, m\u00fc\u015fteri memnuniyetini hem maddi hem de psikolojik boyutlarda kapsaml\u0131 bir \u015fekilde \u00f6l\u00e7mektedir. Bu ara\u015ft\u0131rma, m\u00fc\u015fterilerinizin markan\u0131zla olan ili\u015fkilerini derinlemesine anlaman\u0131z\u0131, memnuniyet d\u00fczeylerini de\u011ferlendirebilmenizi ve m\u00fc\u015fteri sadakatini art\u0131racak stratejiler geli\u015ftirmenizi sa\u011flamaktad\u0131r. XSIGHTS ile m\u00fc\u015fteri deneyimini en \u00fcst d\u00fczeye \u00e7\u0131kar\u0131n ve rekabet avantaj\u0131n\u0131z\u0131 g\u00fc\u00e7lendirin.<\/p>\n\n\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"11127\" class=\"elementor elementor-11127\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a8421f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a8421f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c889dca\" data-id=\"c889dca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e7d8e63 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e7d8e63\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5980280\" data-id=\"5980280\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44068bf elementor-widget elementor-widget-heading\" data-id=\"44068bf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sizi Arayal\u0131m<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c24b19b elementor-widget elementor-widget-shortcode\" data-id=\"c24b19b\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class='fluentform ff-default fluentform_wrapper_9 ffs_modern_l_wrap'><form data-form_id=\"9\" id=\"fluentform_9\" class=\"frm-fluent-form fluent_form_9 ff-el-form-top ff_form_instance_9_1 ff-form-loading ffs_modern_l\" data-form_instance=\"ff_form_instance_9_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">M\u00fc\u015fteri Deneyimi Sayfas\u0131 Formu (TR)<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='11172' \/><input type=\"hidden\" id=\"_fluentform_9_fluentformnonce\" name=\"_fluentform_9_fluentformnonce\" value=\"9fa37e2488\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/tr\/wp-json\/wp\/v2\/pages\/11172\" \/><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2  '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div data-type=\"name-element\" data-name=\"ad_ve_soyad\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_9_ad_ve_soyad_first_name_' >Ad\u0131n\u0131z ve Soyad\u0131n\u0131z<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"ad_ve_soyad[first_name]\" id=\"ff_9_ad_ve_soyad_first_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_9_kurumunuzun_unvani' aria-label=\"Firma\">Firma<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"kurumunuzun_unvani\" class=\"ff-el-form-control\" data-name=\"kurumunuzun_unvani\" id=\"ff_9_kurumunuzun_unvani\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_2  '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_9_telefon_numaraniz_1' aria-label=\"Telefon Numaran\u0131z\">Telefon Numaran\u0131z<\/label><\/div><div class='ff-el-input--content'><input name=\"telefon_numaraniz_1\" class=\"ff-el-form-control ff-el-phone ff_el_with_extended_validation\" type=\"tel\" data-name=\"telefon_numaraniz_1\" id=\"ff_9_telefon_numaraniz_1\" inputmode=\"tel\"  aria-invalid='false' aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_9_email' aria-label=\"Email Adresiniz\">Email Adresiniz<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_9_email\" class=\"ff-el-form-control\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div class='ff-el-group ' ><div class='ff-el-input--content'><div data-fluent_id='9' name='g-recaptcha-response'><div\n\t\tdata-sitekey='6LeCN5kkAAAAAD2zFULIiehyPu4P_Dj32EWWONmZ'\n\t\tid='fluentform-recaptcha-9-1'\n\t\tclass='ff-el-recaptcha g-recaptcha'\n\t\tdata-callback='fluentFormrecaptchaSuccessCallback'><\/div><\/div><\/div><\/div><div class='ff-el-group  ff-custom_html ff-hidden loader-wrapper' tabindex='-1' data-name=\"custom_html-9_1\" ><div class=\"lds-ripple\"><div><\/div><div><\/div><div><\/div><div><\/div><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-lg ff_btn_style wpf_has_custom_css\" >Formu G\u00f6nder<\/button><\/div><\/fieldset><\/form><div id='fluentform_9_errors' class='ff-errors-in-stack ff_form_instance_9_1 ff-form-loading_errors ff_form_instance_9_1_errors'><\/div><\/div>        <script type=\"text\/javascript\">\n            window.fluent_form_ff_form_instance_9_1 = {\"id\":\"9\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_9_1\",\"form_id_selector\":\"fluentform_9\",\"rules\":{\"ad_ve_soyad[first_name]\":{\"required\":{\"value\":true,\"message\":\"Bu alan\\u0131n doldurulmas\\u0131 zorunludur.\",\"global_message\":\"This field is required\",\"global\":false}},\"ad_ve_soyad[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"ad_ve_soyad[last_name]\":{\"required\":{\"value\":true,\"message\":\"Bu alan\\u0131n doldurulmas\\u0131 zorunludur.\",\"global_message\":\"This field is required\",\"global\":false}},\"kurumunuzun_unvani\":{\"required\":{\"value\":true,\"message\":\"Teklif iletilebilmesi i\\u00e7in bu alan\\u0131 doldurman\\u0131z gerekmektedir.\",\"global_message\":\"This field is required\",\"global\":false}},\"telefon_numaraniz_1\":{\"required\":{\"value\":true,\"global\":false,\"message\":\"Teklif detaylar\\u0131 ile ilgili ileti\\u015fime kurabilmemiz i\\u00e7in bu alan\\u0131 doldurman\\u0131z gerekmektedir.\",\"global_message\":\"This field is required\"},\"valid_phone_number\":{\"value\":true,\"global\":true,\"message\":\"Phone number is not valid\",\"global_message\":\"Phone number is not valid\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global_message\":\"This field must contain a valid email\",\"global\":true}},\"g-recaptcha-response\":[]},\"debounce_time\":300};\n                    <\/script>\n        <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n\n\n\n<h3 class=\"wp-block-heading\"><strong>M\u00fc\u015fteri Memnuniyeti Anketlerinin Kapsam\u0131<\/strong><\/h3>\n\n\n\n<p>M\u00fc\u015fteri memnuniyeti, bir markan\u0131n m\u00fc\u015fteri ili\u015fkilerinin temelini olu\u015fturmaktad\u0131r. XSIGHTS, m\u00fc\u015fteri memnuniyetini sadece y\u00fczeysel verilerle de\u011fil, derinlemesine analizlerle \u00f6l\u00e7mektedir. XSIGHTS Memnuniyet Modeli, m\u00fc\u015fteri memnuniyetini hem maddi (fiyat, \u00fcr\u00fcn kalitesi, teslimat s\u00fcresi gibi) hem de psikolojik (alg\u0131, g\u00fcven, duygusal ba\u011f gibi) unsurlar\u0131 g\u00f6z \u00f6n\u00fcnde bulundurarak de\u011ferlendirilmektedir. Bu yakla\u015f\u0131m, markan\u0131z\u0131n m\u00fc\u015fterileri \u00fczerinde nas\u0131l bir etki b\u0131rakt\u0131\u011f\u0131n\u0131 ve bu etkinin kal\u0131c\u0131l\u0131\u011f\u0131n\u0131 anlaman\u0131za yard\u0131mc\u0131 olmaktad\u0131r.<\/p>\n\n\n\n<p>XSIGHTS, m\u00fc\u015fteri memnuniyeti \u00f6l\u00e7\u00fcmlerini en g\u00fcncel teknolojilerle desteklemektedir. M\u00fc\u015fteri geri bildirimlerini toplamak i\u00e7in SMS yoluyla temas noktalar\u0131na anketler g\u00f6ndermektedir. Bu h\u0131zl\u0131 ve etkili y\u00f6ntem, m\u00fc\u015fterilerinizin deneyimlerini ger\u00e7ek zamanl\u0131 olarak de\u011ferlendirme imkan\u0131 sunmakta ve memnuniyet d\u00fczeylerini an\u0131nda \u00f6l\u00e7menize olanak tan\u0131maktad\u0131r. Bu veriler, m\u00fc\u015fteri ili\u015fkilerinizi daha da g\u00fc\u00e7lendirmek i\u00e7in stratejik kararlar alman\u0131z\u0131 sa\u011flamaktad\u0131r.<\/p>\n\n\n\n<p>M\u00fc\u015fteri memnuniyeti anketlerimiz, sadece genel memnuniyet d\u00fczeyini \u00f6l\u00e7mekle kalmamakta, ayn\u0131 zamanda m\u00fc\u015fteri sadakatini art\u0131racak fakt\u00f6rleri de ortaya \u00e7\u0131karmaktad\u0131r. Anket sonu\u00e7lar\u0131, markan\u0131z\u0131n hangi alanlarda daha g\u00fc\u00e7l\u00fc oldu\u011funu ve hangi y\u00f6nlerde iyile\u015ftirme yap\u0131lmas\u0131 gerekti\u011fini net bir \u015fekilde g\u00f6stermektedir. XSIGHTS, bu veriler \u0131\u015f\u0131\u011f\u0131nda m\u00fc\u015fteri odakl\u0131 stratejiler geli\u015ftirmenize ve uygulaman\u0131za yard\u0131mc\u0131 olmaktad\u0131r.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>XSIGHTS&#8217;\u0131n M\u00fc\u015fteri Memnuniyeti Anketleri ile Sa\u011flad\u0131\u011f\u0131 Avantajlar<\/strong><\/h3>\n\n\n\n<p>XSIGHTS, m\u00fc\u015fteri memnuniyeti anketleri konusunda derinlemesine uzmanl\u0131k sunmaktad\u0131r. Uzman kadromuz, m\u00fc\u015fteri geri bildirimlerini toplama ve analiz etme s\u00fcre\u00e7lerini optimize ederek, size en do\u011fru ve g\u00fcvenilir verileri sunmaktad\u0131r. Anket s\u00fcreci tamamen markan\u0131z\u0131n ihtiya\u00e7lar\u0131na g\u00f6re \u00f6zelle\u015ftirilmektedir, b\u00f6ylece sonu\u00e7lar do\u011frudan sizin i\u015f hedeflerinize hizmet etmektedir. M\u00fc\u015fteri memnuniyetini art\u0131racak stratejiler geli\u015ftirmek ve m\u00fc\u015fteri sadakatini g\u00fc\u00e7lendirmek i\u00e7in XSIGHTS\u2019\u0131n kapsaml\u0131 anket \u00e7\u00f6z\u00fcmlerine g\u00fcvenebilirsiniz.<\/p>\n\n\n\n<p>M\u00fc\u015fteri memnuniyeti anketlerimiz, markan\u0131z\u0131n m\u00fc\u015fterilerle olan ba\u011f\u0131n\u0131 derinle\u015ftirmek, zay\u0131f y\u00f6nlerinizi g\u00fc\u00e7lendirmek ve m\u00fc\u015fteri deneyimini m\u00fckemmelle\u015ftirmek i\u00e7in tasarlanmaktad\u0131r. Bu hizmet, m\u00fc\u015fteri odakl\u0131 bir strateji olu\u015fturman\u0131n ve markan\u0131z\u0131 bir ad\u0131m \u00f6ne \u00e7\u0131karman\u0131n en etkili yoludur.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sonu\u00e7<\/strong><\/h3>\n\n\n\n<p>M\u00fc\u015fteri memnuniyeti anketleri, markan\u0131z\u0131n m\u00fc\u015fterilerle olan ili\u015fkisini g\u00fc\u00e7lendirmek ve m\u00fc\u015fteri deneyimini m\u00fckemmelle\u015ftirmek i\u00e7in kritik bir ara\u00e7t\u0131r. XSIGHTS\u2019\u0131n sundu\u011fu kapsaml\u0131 m\u00fc\u015fteri memnuniyeti anketleri hizmeti ile, m\u00fc\u015fterilerinizin markan\u0131zla olan ili\u015fkilerini derinlemesine anlayabilir, bu do\u011frultuda etkili stratejiler geli\u015ftirebilir ve m\u00fc\u015fteri memnuniyetini en \u00fcst d\u00fczeye \u00e7\u0131karabilirsiniz. M\u00fc\u015fterilerinizi daha iyi anlamak ve onlara m\u00fckemmel bir deneyim sunmak i\u00e7in XSIGHTS\u2019\u0131n uzmanl\u0131\u011f\u0131na g\u00fcvenin.<\/p>\n\n\n\n<script src=\"https:\/\/js.hsforms.net\/forms\/embed\/49517809.js\" defer><\/script>\n<div class=\"hs-form-frame\" data-region=\"na1\" data-form-id=\"937881e2-bd6c-447c-a620-3a7e01bf514d\" data-portal-id=\"49517809\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>M\u00fc\u015fteri Memnuniyeti Anketleri: M\u00fc\u015fterilerinizi Yak\u0131ndan Tan\u0131y\u0131n, Ba\u011fl\u0131l\u0131klar\u0131n\u0131 Art\u0131r\u0131n G\u00fcn\u00fcm\u00fcz\u00fcn rekabet\u00e7i pazarlar\u0131nda m\u00fc\u015fteri memnuniyeti, ba\u015far\u0131y\u0131 s\u00fcrd\u00fcr\u00fclebilir k\u0131lman\u0131n en kritik unsurlar\u0131ndan biridir. XSIGHTS\u2019\u0131n M\u00fc\u015fteri Memnuniyeti Anketleri hizmeti, m\u00fc\u015fteri memnuniyetini hem maddi hem de psikolojik boyutlarda kapsaml\u0131 bir \u015fekilde \u00f6l\u00e7mektedir. Bu ara\u015ft\u0131rma, m\u00fc\u015fterilerinizin markan\u0131zla olan ili\u015fkilerini derinlemesine anlaman\u0131z\u0131, memnuniyet d\u00fczeylerini de\u011ferlendirebilmenizi ve m\u00fc\u015fteri sadakatini art\u0131racak stratejiler geli\u015ftirmenizi sa\u011flamaktad\u0131r. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7552,"parent":8277,"menu_order":32,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"sayfa-kategorisi":[182],"class_list":["post-11172","page","type-page","status-publish","has-post-thumbnail","hentry","sayfa-kategorisi-musteri-deneyimi-ve-gizli-musteri"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/pages\/11172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/comments?post=11172"}],"version-history":[{"count":3,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/pages\/11172\/revisions"}],"predecessor-version":[{"id":12320,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/pages\/11172\/revisions\/12320"}],"up":[{"embeddable":true,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/pages\/8277"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/media\/7552"}],"wp:attachment":[{"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/media?parent=11172"}],"wp:term":[{"taxonomy":"sayfa-kategorisi","embeddable":true,"href":"https:\/\/www.xsights.co.uk\/tr\/wp-json\/wp\/v2\/sayfa-kategorisi?post=11172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}